Warranty Rules

The Wancher Watch Warranty does not cover:
• Defects and damages caused due to loss, theft, fire, or a natural disaster
• Failure or damage incurred due to improper use, carelessness (knocks, dents, crushing, broken crystal/glass, etc.), or accidents
• Failure or damage that has been caused by unjustifiable repair or modification
• Changes, defects, and damages caused due to normal wear and tear and aging
• Battery, wristband, crown, or crystal/glass

If purchasing from an unauthorized third party vendor, there is a risk of receiving a timepiece that is counterfeit, used, or defective.
Wancher Watch does not honor any warranty claims that are not accompanied by the original documentation. To obtain a repair or replacement under this warranty, you must ensure that within 30 days from your purchase you register your product warranty using the warranty claim page on our website. If you do not register your product in the mentioned time-frame, the warranty will be invalid for use.

Our timepieces are made according to the high-quality standards of Wancher Watch. Nonetheless, your watch is covered by our warranty against any defects in manufacturing; this includes the watch movement, indexes, dial, and hands.

The warranty for a Wancher Watch timepiece is valid for a period of two years from the date of purchase. Upon the expiration of the warranty period, any repairs are going to be subject to a service fee.

Other parts that aren't listed above aren't covered by this warranty. If the merchandise is returned during the warranty period, Wancher Watch will repair or replace any defective watch or watch-part, at no additional expense, within an inexpensive time, after the product is returned. However, the customer may be subject to the costs of shipping the product.

If purchasing from an unauthorized third party vendor, there is a risk of receiving a timepiece that is counterfeit, used, or defective.

Wancher Watch does not honor any warranty claims that are not accompanied by the original documentation. To obtain a repair or replacement under this warranty, you must ensure that within 30 days from your purchase you register your product warranty using the warranty claim page on our website. If you do not register your product in the mentioned time-frame, the warranty will be invalid for use. Wancher Watch will not honor any warranty claims for watches purchased from an unauthorized retailer.

If you experience any damage to your watch that's considered to be covered by our warranty, you'll contact our customer service team by submitting an invitation below to receive further help. To ease and expedite the method, please include the subsequent info when contacting us:

- Order number (If your watch may be a gift you have to contact the one that purchased it for you to receive the proof of purchase)

- Pictures of the watch and the damage

- Receipt (If your watch was purchased from a licensed reseller who you're unable to contact directly)

Your current address info:

- First and Last name

- Street address

- Postal code

- Country, City

- Telephone number