Contact Us

UPDATED ON COVID-19 SITUATION

Due to the complicated and unpredictable developments of the COVID-19 pandemic in Japan, Wancher Team will be working from home until September 12th.

Accordingly, email or Live chat responses might be delayed than normal.
We sincerely apologize for any inconvenience and we hope for your kind understanding.

If you have any questions, please feel free to contact us with the following methods, and we will try our best to assist you as soon as possible. 

IF YOU HAVE ANY QUESTION 

Please feel free to contact us and we will try to get back to you as soon as possible.

You can contact us via: 
-Mail address: 2848-11 Takada, Bungotakada shi, Oita ken, 879-0617 Japan 
-Telephone: +81-70754010159 (International), +81-978240608 (Japan) 
-Live chat
Our available time for telephone and live chat is as follow: 
Monday to Friday, from 10:00 AM to 5:00 PM Tokyo time. 
Sunday to Thursday, from 9:00 PM to 4:00 AM EST time. 
Sunday to Thursday, from 6:00 PM to 1:00 AM (summer) or 5 PM to 12:00 AM (winter) PDT time 
Email: info@wancher.com

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